Strategy exists to ensure effectiveness of the work. Full stop.
There is no ceiling. Something can always be more effective. The job is to improve the strategy.
Marketing is often defined as the 4 P's: Product, Placement, Price, Promotion. Advertising is the "promotion" part.
If there is one thing to know about how advertising works — it is Excess Share of Voice.
Excess Share of Voice (ESOV) compares a brand's share of advertising spend in its category (SOV) to its market share. A brand has ESOV when its SOV is greater than its actual market share — an indicator of future growth.
Each type can take place across TV, Digital, Print, OOH, Social, Content, In-store, etc. The bigger the audience an ad reaches, the more successful it generally is.
Business works by creating growth. Growth (for consumer products) can be created in four ways:
Organizations are made of people trying to get promoted, earn more money, keep their head down, or make a name for themselves. Think about your clients through the lens of loss aversion + ambition × the culture and context of the org.
What is a client looking for? Help making decisions that get them promoted, make their lives easier, and stick to budget. Sometimes the agency is the fall guy. Sometimes the therapist. Sometimes the extended team.
The Strategy × Creative Relationship. See best practices.
The brief is an assignment.
Strategy = What should the work do? (functionally)
Creative = How we'll do it (conceptually)
| Component | Definition |
|---|---|
| Comms Objective | What must the work achieve? The desired consumer takeaway. |
| Problem | Where are we now & what prevents achieving the objective? |
| Opportunity | A truth or observation that reframes a way to think about the problem. Format: _____, but, ______. |
| Guiding Policy | What the brand is going to do and leave undone, based on the insight. This is the strategy. |
| Provocations | A propelling question to guide creative thinking. Could be: Ideas to beat, How could we..., What rules to break. |
| Dossier | Supporting information: deliverables, timing, mandatories, 4Cs framework, messaging matrix, existing brand comms. |
| Component | Example |
|---|---|
| Objective | Cirque needs to evolve beyond in-person shows |
| Problem | People see Cirque as a show, not a brand |
| Insight | The circus is loved for the spectacle, but perceived as low brow because of the setting. |
| Solution | Cirque is the bringer of spectacle... regardless of the context. |
| Provocations | How might Cirque use spectacle to defy conformity? How will Cirque make the mundane spectacular? |
Before the brief:
After the brief:
1. Did your research yield the basics?
2. Synthesis — based on your findings:
3. Write the brief. A page. Not a presentation.
In the room: Before letting the creative teams go, discuss how Strategy + Creative will work together in the next couple days.
In the following days: Be of value. Your job here is to help the team think through the responses the work should generate, group creative ideas into themes, and help with the concept write-up to ensure clarity that will serve the work down the line.